returns: We stand behind our products and will gladly replace any defective item. Please email us with the problem and we will arrange to have item returned. Once item is returned we will replace it or offer a suitable replacement item or refund the purchase price. PLEASE NOTE: We do not consider ordering the wrong size or color as making item defective. We will work with you to make sure you get the correct size or color if available or a suitable replacement, but the customer is responsible for return shipping and providing pre-paid return shipping.